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Vercel

Senior Technical Account Manager

Vercel · Hybrid - San Francisco, New York City, Austin

Posted about 2 months ago · $163,000-$204,000

or apply directly on Vercel's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
Vercel's roles stay open a median of 56 days
Reposted
No
Salary listed
Yes
79% of Vercel's roles list one
Ghost-job risk at Vercel
high
74 stale, 3 reposted of 91 open
Hiring momentum
109 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-28

Measured from postings appearing on and disappearing from Vercel's own greenhouse board since 2026-08-03. Full hiring picture for Vercel.

About this role

As a Senior Technical Account Manager at Vercel, you will manage the post-sales technical relationships for a portfolio of strategic enterprise accounts, ensuring successful engagement and value delivery. You will coordinate across various teams, drive proactive technical strategy, and handle escalations while maintaining a focus on customer satisfaction and engagement renewal. This role requires strong technical expertise and the ability to navigate complex customer relationships without formal authority.

Our read on this posting3.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Vercel as an employer.

What you need

  • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company
  • Deep technical experience with a platform product
  • Platform experience in running a technical platform at scale
  • Infrastructure and cloud-provider depth on AWS, GCP, or Azure
  • Demonstrated fast ramp on unfamiliar technical products
  • Strong written communication skills for executive and incident contexts

Nice to have

  • Prior experience as a Technical Account Manager at a hyperscaler or developer-tools company
  • Hands-on experience with AI agent development using Vercel AI SDK or similar frameworks
  • Experience running an annual technical roadmap workshop or similar engagement
  • Experience transitioning from a delivery or support role into a customer-owning role
  • Direct experience as a Solutions Architect, Support Engineer, or technical delivery lead

What you get

  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Mentorship and opportunities to attend events for skill building
  • Flexible Time Off
  • Gear and WFH budget provided

Worth weighing

  • The role is billable and customer-funded, which may impact job security depending on customer renewals
  • No on-call responsibilities, but you must respond to escalations within 4 business hours
  • The role does not involve writing production code, which may limit technical hands-on experience

Summarised from Vercel's posting. Read the full original.

Listed by Vercel on their greenhouse job board, last confirmed open on 2026-09-28. PitchMeAI is not the employer.

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Apply to a Senior Technical Account Manager position at Vercel - Jobs near me at Hybrid - San Francisco, New York City, Austin