or apply directly on Upgrade's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Upgrade's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 20% of Upgrade's roles list one
- Ghost-job risk at Upgrade
- high 12 stale, 0 reposted of 25 open
- Hiring momentum
- 32 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Upgrade's own greenhouse board since 2026-08-03. Full hiring picture for Upgrade.
About this role
The Account Receivable Operations Lead at Upgrade is responsible for managing the accuracy of cash reconciliation, overseeing merchant collections, and handling legal escalations related to financial discrepancies. This role involves cross-functional collaboration with departments such as Disputes, Accounting, and Legal to ensure that receivables are clean and defensible. The position also includes maintaining AR reporting functions and documentation to support compliance and audit readiness.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Upgrade as an employer.
What you need
- 3+ years in accounts receivable, collections, cash reconciliation, or financial-services recovery operations, or a closely related role
- Working knowledge of credit/refund decisioning and internal controls around applying financial adjustments
- Demonstrated ability to manage a recovery/collections caseload against firm deadlines without sacrificing accuracy
- Strong written communication skills for various documentation
- Experience leading cross-functional syncs and driving escalations with merchants
- Strong investigative judgment to trace discrepancies and escalate appropriately
What you get
- Competitive salary and stock option plan
- Medical, dental and vision insurance with employer paid options
- Flexible PTO
- Competitive 401(k)
- Opportunities for professional growth and development
- Paid parental leave
Worth weighing
- No salary listed
- Role involves high judgment and regulatory compliance
- Position requires managing a high volume of transactions and interactions
- Work environment may vary between office and remote settings
Summarised from Upgrade's posting. Read the full original.
Listed by Upgrade on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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