or apply directly on Tripadvisor's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Tripadvisor's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 8% of Tripadvisor's roles list one
- Ghost-job risk at Tripadvisor
- high 52 stale, 3 reposted of 97 open
- Hiring momentum
- 144 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Tripadvisor's own greenhouse board since 2026-08-03. Full hiring picture for Tripadvisor.
About this role
As a Customer Care Specialist for the Italian Market at TheFork, you will be responsible for addressing customer inquiries and issues through various channels including phone, email, and chat. Your role will involve understanding customer needs, providing accurate information, and ensuring a positive experience while collaborating with other teams when necessary.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tripadvisor as an employer.
What you need
- Based in Barcelona
- Native level of Italian and fluent in English
- A high level of communication skills
- Experience in a customer support environment
- Knowledge in CRM tools
- A genuine care for customer needs
Nice to have
- Speaking more languages is always welcome
What you get
- Permanent contract
- Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December)
- Competitive fixed salary, bonus and equity
- Lunch vouchers available for each working day
- International teams and a multicultural environment
- Highly inclusive working environment
Worth weighing
- No specific salary listed
- Role involves handling challenging customer situations
- Requires a proactive and solution-oriented mindset
Summarised from Tripadvisor's posting. Read the full original.
Listed by Tripadvisor on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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