or apply directly on Trella Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Trella Health's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 11% of Trella Health's roles list one
- Ghost-job risk at Trella Health
- high 6 stale, 0 reposted of 9 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Trella Health's own greenhouse board since 2026-08-03. Full hiring picture for Trella Health.
About this role
As a Senior Customer Success Manager at Trella Health, you will oversee the post-sale customer lifecycle, focusing on onboarding, adoption, retention, and growth for a portfolio of accounts. You will serve as the main point of contact for customers, providing strategic guidance, conducting business reviews, and developing success plans to enhance customer value. Your role will involve leveraging customer data and industry knowledge to drive measurable outcomes and ensure customer satisfaction.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trella Health as an employer.
What you need
- 2-5 years of experience in a Customer Success or Account Management role, preferably within a B2B SaaS environment
- Strong strategic, analytical, and relationship skills
- Ability to manage customer relationships at every level
- Demonstrated success as a customer-focused problem solver
- Commitment to continuous learning and disciplined account management
Nice to have
- Experience in the healthcare tech industry
- Familiarity with Post-Acute Provider (Home Health, Hospice, SNF or Infusion DME)
- Experience with healthcare claims data analysis
- Exposure to data integrations
- Willingness to travel up to 20%
What you get
- Health, dental, vision, and voluntary benefits
- Competitive salary, incentive compensation, and equity shares
- 401(k) retirement savings
- Flexible PTO and 10 paid holidays
- Flexible work hours
- Paid leave programs
Worth weighing
- Hybrid role with only 2 days a month in the office
- Focus on healthcare industry expertise may limit broader tech exposure
- Role involves significant customer-facing responsibilities and potential travel
Summarised from Trella Health's posting. Read the full original.
Listed by Trella Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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