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TraceLink, Inc

Customer Account Manager, Senior (Remote)

TraceLink, Inc · US - Remote

Posted 19 days ago

or apply directly on TraceLink, Inc's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
TraceLink, Inc's roles stay open a median of 37 days
Reposted
No
Salary listed
No
7% of TraceLink, Inc's roles list one
Ghost-job risk at TraceLink, Inc
high
11 stale, 1 reposted of 27 open
Hiring momentum
43 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from TraceLink, Inc's own greenhouse board since 2026-08-03. Full hiring picture for TraceLink, Inc.

About this role

The Senior Customer Account Manager at TraceLink is responsible for managing and expanding relationships with key customers in the Track & Trace sector. This role involves executing account strategies, leading executive sessions, and ensuring customer success through proactive engagement and collaboration with various stakeholders. The position requires frequent travel to customer sites to foster relationships and drive strategic initiatives related to compliance and operational performance.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of TraceLink, Inc as an employer.

What you need

  • 6-10+ years of proven outside sales, field-based enterprise account management, strategic account development, or enterprise software sales experience managing tier-1 key accounts
  • Demonstrated track record in an outside sales model, including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person
  • Experience managing complex strategic customer relationships
  • Demonstrated success protecting and expanding recurring software revenue
  • Experience engaging executive business and IT stakeholders
  • Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills

Nice to have

  • Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience
  • Knowledge of pharmaceutical compliance, serialization, or supply chain operations
  • Experience using MEDDPICC or similar enterprise opportunity qualification methodologies
  • Experience working in cross-functional enterprise commercial organizations

Worth weighing

  • Role involves significant travel (up to 20%) for customer engagement
  • The position requires strong consultative selling skills and the ability to manage complex customer portfolios
  • No specific benefits or perks listed in the posting

Summarised from TraceLink, Inc's posting. Read the full original.

Listed by TraceLink, Inc on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at TraceLink, Inc

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