PitchMeAI Jobs
Totalexpert

Customer Success Manager

Totalexpert · Remote, US

Posted 22 days ago · $75,000 - $90,000

or apply directly on Totalexpert's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Totalexpert's roles stay open a median of 37 days
Reposted
No
Salary listed
Yes
100% of Totalexpert's roles list one
Ghost-job risk at Totalexpert
high
4 stale, 1 reposted of 10 open
Hiring momentum
12 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Totalexpert's own lever board since 2026-08-04. Full hiring picture for Totalexpert.

About this role

The Customer Success Manager at Total Expert is responsible for building strategic partnerships with mid-market customers, ensuring they derive maximum value from the platform. Daily tasks include promoting product value, understanding customer tech stacks, driving retention and growth, and advocating for customer needs within the organization. The role requires engaging with stakeholders, conducting business reviews, and optimizing customer processes to enhance their experience and success.

Our read on this posting4.8out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Totalexpert as an employer.

What you need

  • 3+ years of experience in Customer Success, Account Management, or Management Consulting (or a similar client-facing role)
  • 2+ years of experience in a SaaS or technology organization
  • Strong multitasking abilities and time management skills
  • Excellent written, verbal, and presentation skills
  • Proficient in MS Excel, PowerPoint, Word, Outlook, and process mapping tools
  • Ability to communicate and establish trust with stakeholders at all organizational levels

Nice to have

  • Experience in the mortgage industry
  • Experience with the Total Expert platform
  • Experience in financial services, marketing automation, or CRM platforms

What you get

  • Base salary range of $75,000 - $90,000 annually
  • Variable compensation eligibility
  • Participation in the Employee Stock Option Plan
  • Medical, Dental, Vision insurance
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)

Worth weighing

  • Up to 25% travel required
  • Position is remote for qualifying candidates outside of Dallas, TX or Minneapolis, MN
  • No salary listed for top performers or specific variable compensation details

Summarised from Totalexpert's posting. Read the full original.

Listed by Totalexpert on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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