or apply directly on ThriveCart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 24 days ThriveCart's roles stay open a median of 24 days
- Reposted
- No
- Salary listed
- No 0% of ThriveCart's roles list one
- Ghost-job risk at ThriveCart
- high 4 stale, 0 reposted of 11 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-25
Measured from postings appearing on and disappearing from ThriveCart's own greenhouse board since 2026-08-03. Full hiring picture for ThriveCart.
About this role
The CRM Manager at ThriveCart will lead the development of a sophisticated customer lifecycle and email marketing strategy, focusing on engagement, retention, and churn reduction. This role involves creating and optimizing customer journeys, designing automated communications, and utilizing data to inform decisions and improve customer interactions. The position requires collaboration with various departments to enhance the overall customer experience and ensure compliance with data protection regulations.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ThriveCart as an employer.
What you need
- Significant experience in CRM, lifecycle, or retention marketing, ideally within a SaaS or subscription business
- Track record of building CRM strategy — not just executing email campaigns
- Strong understanding of subscription lifecycles and CRM's role in retention and churn reduction
- Experience building automated journeys, behavioral triggers, and customer segmentation
- Strong grasp of email strategy: deliverability, personalization, experimentation, and optimization
- Comfortable using customer, behavioral, and product data to inform decisions
Nice to have
- Experience in a SaaS or technology company operating a recurring subscription model
- Experience evolving CRM strategy during a transition to or expansion of subscription-based offerings
- Experience with product-led growth, customer activation, or usage-based lifecycle marketing
- Experience designing churn-prevention and win-back strategies
- Familiarity with CRM platforms and data ecosystems that enable advanced segmentation, personalization, and automation
Worth weighing
- No salary listed
- Hybrid work model with 3 days in the office
- Focus on retention and churn reduction may indicate a challenging environment
- Role requires both strategic thinking and hands-on execution, which may lead to a heavy workload
Summarised from ThriveCart's posting. Read the full original.
Listed by ThriveCart on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.
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