or apply directly on Talkdesk's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Talkdesk's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 53% of Talkdesk's roles list one
- Ghost-job risk at Talkdesk
- high 31 stale, 2 reposted of 49 open
- Hiring momentum
- 77 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Talkdesk's own greenhouse board since 2026-08-03. Full hiring picture for Talkdesk.
About this role
The Vice President of Customer Delivery will define and execute a global customer delivery strategy to enhance customer ROI and drive sustainable growth. This executive role involves managing a multi-departmental delivery organization, focusing on scaling AI and agentic solutions, optimizing delivery structures, and ensuring alignment with product and engineering teams. The position requires strategic leadership to elevate customer experiences and oversee complex implementations while managing financial aspects of the delivery function.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Talkdesk as an employer.
What you need
- 15+ years of progressive leadership experience in Professional Services within global SaaS or cloud enterprise environments
- 5+ years in a senior executive role (VP or SVP)
- Strong technical foundation and ability to lead technical customer delivery organizations
- Master's degree or MBA highly preferred; Bachelor's degree required
- Exceptional communication, persuasion, and C-suite negotiation skills
- Demonstrated success leading complex, large-scale enterprise implementations
What you get
- Pay Range (OTE Pay): $262,000 - $477,000
- Long term incentives in the form of equity
- Short term incentives of either bonus or commission
- Medical, Dental, Vision, Life and Disability Insurance
- Employee Assistance Program (EAP)
- 401(k) plan
Worth weighing
- No specific mention of the technology stack or tools used
- The role involves significant executive accountability and financial management, which may require extensive experience in these areas
- The application window is expected to close at least 7 days from the posting date, so timely application is advised
Summarised from Talkdesk's posting. Read the full original.
Listed by Talkdesk on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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