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Syndigo

Senior Customer Success Manager

Syndigo · Bengaluru, Karnataka, India

Posted 20 days ago

or apply directly on Syndigo's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
Syndigo's roles stay open a median of 28 days
Reposted
No
Salary listed
No
0% of Syndigo's roles list one
Ghost-job risk at Syndigo
moderate
6 stale, 2 reposted of 28 open
Hiring momentum
36 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Syndigo's own greenhouse board since 2026-08-03. Full hiring picture for Syndigo.

About this role

As a Senior Customer Success Manager at Syndigo, you will be responsible for managing the health and growth of the Enhanced Content retailer network. Your day-to-day tasks will include implementing scripts, driving content adoption, monitoring performance, conducting audits, and maintaining relationships with retailers and manufacturers. You will also coordinate with various internal teams to resolve issues and support strategic retailer conversations.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Syndigo as an employer.

What you need

  • Strong experience in Enhanced Content, Rich Content, product content syndication, or a closely related domain.
  • Existing relationships with brands and EMEA retailers.
  • Experience working with retailers, brands, e-commerce platforms, or retail technology.
  • Technical fluency with script deployment and web technologies, including JavaScript, HTML, CSS, XML, and JSON.
  • Understanding of API integrations and experience working with technical teams to troubleshoot integration issues.
  • Basic understanding of iFrames, product feeds, and Server-Side Rendering (SSR).

Nice to have

  • Familiarity with CMS and e-commerce platforms such as Magento, WordPress, or Shopify.
  • Experience with Product Information Management (PIM) or Master Data Management (MDM) platforms.
  • Experience with Rich Content or Enhanced Content syndication.
  • Experience with Salesforce or Customer Success platforms.
  • Understanding of Content Security Policy (CSP).

Worth weighing

  • Position requires working in the European shift.
  • Candidates must be located in Bangalore only.

Summarised from Syndigo's posting. Read the full original.

Listed by Syndigo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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