or apply directly on SurePay's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days SurePay's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of SurePay's roles list one
- Ghost-job risk at SurePay
- high 4 stale, 0 reposted of 4 open
- Hiring momentum
- 8 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from SurePay's own greenhouse board since 2026-08-03. Full hiring picture for SurePay.
About this role
As an IT Operations Engineer at SurePay, you will play a crucial role in supporting the company's IT infrastructure and enhancing employee productivity through AI tools. Your responsibilities include onboarding and offboarding employees, providing technical support for hardware and software, managing device enrollment, and advocating for AI adoption across departments. You will also troubleshoot issues and assist in the integration of new AI tools to improve operational efficiency.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SurePay as an employer.
What you need
- Around 4 years of experience in IT support
- Comfortable navigating and troubleshooting macOS (Ventura/Sonoma) and iOS
- Experience with Jamf (Pro, Protect, or Connect) and Apple Business Manager
- Strong familiarity with Google Workspace from a user and/or basic admin perspective
- Proficiency with Jira Service Management, Zendesk, or similar enterprise ticketing platforms
- Logical approach to troubleshooting and problem-solving
What you get
- Competitive salary + 8% personal benefits budget
- 25 holidays
- Hybrid working setup (1 day per week in Utrecht)
- MacBook Pro, iPhone, and all the tech you need
- Travel costs covered (NS Business Card)
- Pension plan
Worth weighing
- No salary listed
- Role involves both traditional IT support and emerging AI technology, which may require continuous learning and adaptation
- The company is scaling rapidly, which could mean evolving responsibilities and potential instability
Summarised from SurePay's posting. Read the full original.
Listed by SurePay on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.