or apply directly on SumUp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days SumUp's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of SumUp's roles list one
- Ghost-job risk at SumUp
- low 0 stale, 22 reposted of 409 open
- Hiring momentum
- 564 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SumUp's own greenhouse board since 2026-08-03. Full hiring picture for SumUp.
About this role
As an Agente de Suporte I at SumUp, you will provide personalized customer service through chats, WhatsApp, and phone calls, ensuring clear and efficient communication. Your role includes training clients on how to use the app and website, collecting feedback to identify improvement opportunities, and suggesting enhancements to the customer experience. This position is fully remote, allowing you to work from home.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SumUp as an employer.
What you need
- Ensino médio ou técnico e/ou Superior completo
- Conhecimento avançado de informática
- Afinidade com tecnologia, navegação e manuseio de ferramentas
- Excelente comunicação, tanto verbal quanto escrita
- Trabalho em equipe
- Capacidade de adaptação e resiliência
What you get
- Plano de Saúde e Odontológico (SulAmérica)
- Zenclub (apoio psicológico)
- Previdência privada
- Vale-refeição/alimentação
- Auxílio-Home Office
- Wellhub
Worth weighing
- 100% remote work may not suit everyone
- Role involves handling customer feedback and suggesting improvements, which may require strong problem-solving skills
Summarised from SumUp's posting. Read the full original.
Listed by SumUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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