or apply directly on Stripe's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Stripe's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 3% of Stripe's roles list one
- Ghost-job risk at Stripe
- low 0 stale, 52 reposted of 633 open
- Hiring momentum
- 892 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.
About this role
As a Voice Support Operations Associate at Stripe, you will troubleshoot and resolve external user issues while analyzing processes to enhance operational efficiency and user experience. You will collaborate with various teams to improve product offerings and gain insights into how businesses use Stripe. This role requires a user-first mindset and a passion for problem-solving in a dynamic environment.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.
What you need
- User-first mindset with a passion for solving difficult problems
- Excellent written and verbal communication skills
- Strong analytical thinking and problem-solving abilities
- Prior experience in handling customer calls or offering services to users
- Interest in learning about technical products and processes
- Organized self-starter with a solutions-oriented approach
Nice to have
- Prior experience or knowledge in user support
- Prior experience in troubleshooting
- Prior experience working on projects or process improvement initiatives
Worth weighing
- No salary listed
- Role involves weekend work with a weekday off in lieu
- In-office work environment may not suit remote work preferences
Summarised from Stripe's posting. Read the full original.
Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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