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Stripe

Training Program Manager

Stripe · Mexico City

Posted 13 days ago

or apply directly on Stripe's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Stripe's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Stripe's roles list one
Ghost-job risk at Stripe
low
0 stale, 52 reposted of 633 open
Hiring momentum
892 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.

About this role

As a Training Program Manager at Stripe, you will develop and execute training initiatives aimed at enhancing the capabilities of the Product Support and Risk Operations teams. Your responsibilities will include designing learning curricula, creating training materials, analyzing data to evaluate training effectiveness, and collaborating with various stakeholders to ensure the training aligns with business needs. You will play a key role in refining the training experience to empower support specialists and improve service delivery.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.

What you need

  • 3+ years of experience in driving training or enablement programs with prior instructional design or training exposure
  • Experience designing and developing training materials and content to include online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
  • Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance
  • Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal

Nice to have

  • Experience leveraging learning management systems and/or other content delivery platforms
  • An inquisitive approach to learning about new technologies, with a keen sense in identifying user and agent issues
  • The ability to distill complex information into clear, concise deliverables
  • Experience in identifying recurring issues faced by customers and specialists, and developing scalable training solutions
  • Strong written and verbal communication skills with experience giving presentations

Worth weighing

  • No salary listed
  • Role involves significant stakeholder management and adaptability to changing needs
  • Focus on training design and evaluation may limit exposure to other operational aspects

Summarised from Stripe's posting. Read the full original.

Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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