Stripe

Design Program Manager, Research Operations

Stripe · US

Posted 15 days ago

or apply directly on Stripe's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Stripe's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Stripe's roles list one
Ghost-job risk at Stripe
low
0 stale, 52 reposted of 633 open
Hiring momentum
892 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.

About this role

The Design Program Manager for Research Operations at Stripe will lead and build programs that enhance research processes and the use of user insights across the organization. This role involves improving workflows, developing tools and automations, and collaborating with researchers and designers to implement effective solutions. The manager will also evaluate third-party vendors and work closely with leadership to balance priorities and ensure successful program execution.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.

What you need

  • 5+ years of experience in design thinking, qualitative or quantitative research, user experience, or program management, including experience partnering with research teams
  • Demonstrated hands-on experience building AI-powered tools, agents, automations, or workflows that improved real work processes for designers, researchers, creative teams, or product teams
  • Experience coaching, teaching, or enabling others, formally or informally, with evidence of changes in how people work
  • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
  • Experience working across multiple workstreams and relationships at the same time
  • A product-builder mindset for solving the last-mile problem: turning standalone AI experiments into polished, production-ready products that are easy to find and use.

Nice to have

  • Experience with research and design tooling ecosystems, such as Qualtrics, Sprig, Figma, Dovetail, or design system management tools
  • Experience with AI development tools and platforms, such as Claude, Claude Code, Codex, custom agent frameworks, application programming interface (API) integrations, or workflow automation tools
  • Experience with change management, organizational transformation, or large-scale enablement programs
  • Experience building and scaling internal tools, templates, or playbooks adopted beyond your immediate team.

Worth weighing

  • The role involves a significant focus on AI tools and automation, which may require a strong technical background.
  • No specific salary or benefits information is provided in the posting.
  • The position requires collaboration across multiple teams, which may involve navigating competing priorities.

Summarised from Stripe's posting. Read the full original.

Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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