or apply directly on SpotMe's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days SpotMe's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 11% of SpotMe's roles list one
- Ghost-job risk at SpotMe
- high 5 stale, 0 reposted of 9 open
- Hiring momentum
- 11 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SpotMe's own greenhouse board since 2026-08-03. Full hiring picture for SpotMe.
About this role
As a Technical Support Engineer at SpotMe, you will be the primary point of contact for customers experiencing issues with the event platform. Your role involves troubleshooting technical problems in real-time, guiding customers through solutions, and collaborating closely with Engineering to ensure seamless event execution. You will manage multiple live issues simultaneously, requiring quick decision-making and effective communication to maintain high customer satisfaction during high-stakes situations.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SpotMe as an employer.
What you need
- Real troubleshooting instinct
- Curiosity about how things work
- Rapid analytical and logical reasoning
- Multitasking mastery
- Comfort with configurable systems
- Empathy and clarity in communication
Nice to have
- Technical education or background in computer science
- Hands-on experience in technical support, application support, implementation, QA, IT, or event technology
Worth weighing
- High-pressure environment with immediate problem-solving required
- Role involves managing multiple live issues simultaneously
- No backlog or rollback means quick thinking is essential
- Support is part of Engineering, allowing for direct collaboration but may also mean high expectations for technical knowledge
Summarised from SpotMe's posting. Read the full original.
Listed by SpotMe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at SpotMe
- Senior Site Reliability Engineer (SRE)Europe (Remote)
- Solution Architect (Europe - Remote)Remote (Europe)