or apply directly on Splash Financial's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Splash Financial's roles stay open a median of 15 days
- Reposted
- No
- Salary listed
- No 67% of Splash Financial's roles list one
- Ghost-job risk at Splash Financial
- low 0 stale, 0 reposted of 3 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Splash Financial's own greenhouse board since 2026-08-03. Full hiring picture for Splash Financial.
About this role
As a Collections Specialist at Splash Financial, you will engage with customers facing financial stress, helping them navigate payment arrangements and hardship programs while maintaining the integrity of the loan portfolio. Your role involves handling inquiries via phone, email, and chat, documenting interactions in the CRM, and collaborating with internal teams to share customer insights and improve policies. This position is in-person at the Mesa, AZ office and requires a customer-first approach to problem-solving.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Splash Financial as an employer.
What you need
- 1–2+ years of collections, loan servicing, or financial services experience
- Strong verbal and written communication skills
- Comfort navigating CRM platforms
- Proficiency in Microsoft Office or Google Suite
- Ability to manage competing priorities
- Problem-solving attitude and customer-first approach
What you get
- Competitive salary packages
- Flexible PTO + 9 company holidays
- Equity: Share in our start-up success
- Comprehensive and affordable insurance benefits
- Paid parental leave for both caregivers
- Essential modern equipment to get the job done
Worth weighing
- In-person role requires candidates to be located in the Greater Phoenix Area
- Base pay is $21.00 per hour with potential performance-based incentives, but no additional salary details provided
- The role involves handling difficult conversations with customers, which may be emotionally taxing
Summarised from Splash Financial's posting. Read the full original.
Listed by Splash Financial on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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