Club Head Receptionist - Shoreditch House, East London
Soho House & Co. · Shoreditch House - Ebor St, London E1 6AW
Posted about 2 months ago
or apply directly on Soho House & Co.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 70 days Soho House & Co.'s roles stay open a median of 92 days
- Reposted
- No
- Salary listed
- No 0% of Soho House & Co.'s roles list one
- Ghost-job risk at Soho House & Co.
- high 433 stale, 10 reposted of 433 open
- Hiring momentum
- 238 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Soho House & Co.'s own greenhouse board since 2026-08-03. Full hiring picture for Soho House & Co..
About this role
As the Head Receptionist at Shoreditch House, you will lead the front desk team to provide exceptional service to members and guests. Your role involves supervising the reception team, managing high-volume phone inquiries, maintaining a clean reception area, and preparing reports for management. You will also train new team members and ensure efficient operations at the front desk.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Soho House & Co. as an employer.
What you need
- Up to 2 years’ experience in a busy high-profile venue
- Experience in luxury hospitality or private members clubs
- 2–4 years in a receptionist or front-of-house role within a premium hospitality environment
- Previous supervisory or leadership experience preferred
- Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
- Calm under pressure and adept at resolving issues with a guest-first mindset
What you get
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
Worth weighing
- No salary listed beyond the stated pay range of £17.50 GBP
- High-pressure environment with a focus on guest satisfaction
Summarised from Soho House & Co.'s posting. Read the full original.
Listed by Soho House & Co. on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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