or apply directly on Smartly's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Smartly's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 22% of Smartly's roles list one
- Ghost-job risk at Smartly
- high 48 stale, 2 reposted of 76 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Smartly's own greenhouse board since 2026-08-03. Full hiring picture for Smartly.
About this role
As a Customer Success Manager at Smartly, you will manage and nurture customer accounts, providing consultative advice and driving product adoption. Your role involves building strong relationships with customers and platform partners, collaborating with internal teams, and leveraging your knowledge of digital advertising to help clients achieve their marketing objectives. You'll also have the opportunity to learn about the fast-paced online marketing industry and contribute to customer success and business growth.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Smartly as an employer.
What you need
- 3+ years of relevant experience in a Customer Success or similar customer-facing function
- Good understanding of paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google and programmatic)
- Strong spoken and written communication skills in English
- Ability to explain complex concepts clearly and translate data into insights
- Results-driven mentality with a bias for action and collaboration
- Highly empathetic with a positive attitude and strong desire to help customers
What you get
- Healthcare packages
- Mental health services
- Paid holidays and family leave
- Equity options
- Performance-based rewards
- Competitive compensation
Worth weighing
- No salary listed
- Role involves travel which may not suit all candidates
- Fast-paced industry may require quick adaptation to changes
Summarised from Smartly's posting. Read the full original.
Listed by Smartly on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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