or apply directly on Smartcat's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 52 days Smartcat's roles stay open a median of 77 days
- Reposted
- No
- Salary listed
- No 0% of Smartcat's roles list one
- Ghost-job risk at Smartcat
- high 19 stale, 1 reposted of 21 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Smartcat's own greenhouse board since 2026-08-03. Full hiring picture for Smartcat.
About this role
As a Helpdesk Engineer at Smartcat, you will provide first-level IT support to employees, addressing technical issues and managing licenses and hardware. Your role will involve troubleshooting, assisting with internal IT questions, and ensuring a smooth workflow to enhance productivity across the organization.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Smartcat as an employer.
What you need
- Bachelor's degree in computer science, information technology, or a related field
- 2+ years of experience in a helpdesk or support role
- Strong technical skills, including proficiency with Windows, macOS, and Linux
- Excellent English language and communication skills
- Experience in network configuration on different OS
- Ability to work independently and as part of a team
Nice to have
- Timezone between US and EU is a plus
Worth weighing
- No salary listed
- Role is remote but may require alignment with US and EU time zones
- Fast-paced growth environment may require adaptability to change
Summarised from Smartcat's posting. Read the full original.
Listed by Smartcat on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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