or apply directly on Similarweb's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 77 days Similarweb's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 23% of Similarweb's roles list one
- Ghost-job risk at Similarweb
- high 64 stale, 2 reposted of 64 open
- Hiring momentum
- 87 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Similarweb's own greenhouse board since 2026-08-03. Full hiring picture for Similarweb.
About this role
As an AI Operations Manager at Similarweb, you will oversee customer support operations across various B2C products, focusing on improving efficiency through AI and automation. Your responsibilities will include managing outsourced support partners, designing AI workflows, and collaborating with multiple teams to enhance operational execution and customer experience. You will also be tasked with identifying bottlenecks and implementing process improvements while maintaining operational documentation and communication.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Similarweb as an employer.
What you need
- 3+ years of experience in Operations, Product Operations, Business Operations, Support Operations, or a similar cross-functional role
- Hands-on experience with AI tools, prompt engineering, workflow automation, and no-code/low-code platforms
- Strong analytical, process-oriented, and stakeholder-management capabilities
- Demonstrates intellectual curiosity and continuously explores new AI tools, technologies, and ways to improve operations
- Experience managing outsourced support teams or service providers
Nice to have
- Experience managing outsourced support teams or service providers
What you get
- 5 weeks of vacation
- An extra day off during your birthday month
- 3 sick days or a multisport card
- Top-tier hardware including a MacBook Pro M5, dual monitors, and electric standing desk
- Team-building events, parties, weekly lunches, and happy hours
- Access to Equity programs
Worth weighing
- No salary listed
- Role involves managing outsourced support, which may have varying quality and control
- Focus on AI and automation may require continuous learning and adaptation to new tools
Summarised from Similarweb's posting. Read the full original.
Listed by Similarweb on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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