or apply directly on ShipBob, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days ShipBob, Inc.'s roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 35% of ShipBob, Inc.'s roles list one
- Ghost-job risk at ShipBob, Inc.
- high 35 stale, 3 reposted of 71 open
- Hiring momentum
- 111 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ShipBob, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for ShipBob, Inc..
About this role
As a Senior Merchant Implementation Manager at ShipBob, you will lead the onboarding process for new merchants, ensuring they successfully configure and optimize software and fulfillment services. Your role involves project management, consulting with merchants to understand their needs, and providing training to drive the adoption of ShipBob's features. You will collaborate with various stakeholders and address challenges to facilitate a smooth implementation process.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ShipBob, Inc. as an employer.
What you need
- Minimum of 3-5 years of experience in Merchant Implementation, Merchant Success, or a similar role.
- Excellent Project Management skills.
- Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs.
- Ability to clearly articulate technical topics to a non-technical audience.
- Ability to communicate effectively through verbal and written communication.
- Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants.
Nice to have
- Experience with E-Commerce platforms such as Shopify, BigCommerce, Magento or WooCommerce is highly preferred.
- Experience in working with mid-market to enterprise merchants is highly preferred.
- Bonus: Experience using Jira, Excel, PowerPoint, Monday, Salesforce, or similar tools.
What you get
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
Worth weighing
- Up to 20% travel required within the United States.
- No specific salary mentioned, but a range is provided in the posting.
- The role requires strong project management and communication skills, which may be challenging in a fast-paced environment.
Summarised from ShipBob, Inc.'s posting. Read the full original.
Listed by ShipBob, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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