SentinelOne

Sr. Pre-Sale Support Engineer

SentinelOne · United States

Posted about 2 months ago

or apply directly on SentinelOne's site. We never take the application ourselves.

Is this posting real?

This role has been open
53 days
SentinelOne's roles stay open a median of 53 days
Reposted
No
Salary listed
No
0% of SentinelOne's roles list one
Ghost-job risk at SentinelOne
high
139 stale, 3 reposted of 224 open
Hiring momentum
339 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from SentinelOne's own greenhouse board since 2026-08-03. Full hiring picture for SentinelOne.

About this role

As a Sr. Pre-Sale Support Engineer at SentinelOne, you will be responsible for resolving technical issues during the Proof of Concept (POC) phase to help secure new business and upsells. Your role involves acting as a primary technical partner for Sales and Account teams, driving cases to resolution, and sharing knowledge to enhance support capabilities. You will also collaborate with various internal stakeholders and contribute to technical documentation and knowledge sharing.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SentinelOne as an employer.

What you need

  • Deep technical knowledge across products, operating systems, and cybersecurity
  • Effective time management and excellent execution skills
  • Excellent interpersonal skills with a track record of collaboration across teams
  • Performance track record aligned to key metrics such as CSAT and time-to-resolution
  • Demonstrated commitment to knowledge sharing

What you get

  • Restricted Stock Units (RSUs)
  • Employee Stock Purchase Plan (ESPP)
  • Flexible time off
  • Paid company holidays and paid sick time
  • Gender-neutral parental leave
  • Grandparent leave

Worth weighing

  • Location requirement: Candidates must be based on the U.S. East Coast
  • No specific mention of technologies or tools used in the role
  • Base pay range is provided, but commissions vary by location
  • Role involves high-pressure situations with multiple concurrent cases

Summarised from SentinelOne's posting. Read the full original.

Listed by SentinelOne on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

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