PitchMeAI Jobs
Samsara

Product Support Engineer

Samsara · Bengaluru - BLR1

Posted about 2 months ago

or apply directly on Samsara's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Samsara's roles stay open a median of 66 days
Reposted
No
Salary listed
No
4% of Samsara's roles list one
Ghost-job risk at Samsara
high
206 stale, 7 reposted of 260 open
Hiring momentum
433 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Samsara's own greenhouse board since 2026-08-03. Full hiring picture for Samsara.

About this role

The Product Support Engineer at Samsara will be responsible for addressing complex escalations related to the ELD compliance product, ensuring accuracy in recording Hours of Service and Records of Duty Status. This role involves analyzing device telemetry, collaborating with various teams to resolve customer issues, and leading product improvement initiatives. The position requires strong technical expertise and excellent communication skills to serve as a bridge between customers and internal teams.

Our read on this posting2.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Samsara as an employer.

What you need

  • B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical field
  • 6+ years of experience in technical support, field engineering, or systems engineering with distributed, hardware-integrated products
  • Familiarity with ELD related rules and regulations
  • Excellent customer service and interpersonal skills
  • Excellent written and verbal communication skills
  • Technical know-how with SaaS systems

Nice to have

  • Experience with fleet regulatory requirements for compliance
  • Experience in Telematics industry
  • Data Analysis skills; Python, SQL and Tableau

What you get

  • Above-market total compensation including base salary, performance-based bonus/variable pay, and equity for eligible roles
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans

Worth weighing

  • No specific salary figures mentioned
  • Role involves high-pressure problem-solving and customer interaction
  • Requires participation in after-hours/on-call support

Summarised from Samsara's posting. Read the full original.

Listed by Samsara on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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