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Samsara

Manager, Enterprise Customer Success - Select

Samsara · Remote - US

Posted about 2 months ago

or apply directly on Samsara's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
Samsara's roles stay open a median of 55 days
Reposted
No
Salary listed
No
4% of Samsara's roles list one
Ghost-job risk at Samsara
high
177 stale, 7 reposted of 260 open
Hiring momentum
433 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Samsara's own greenhouse board since 2026-08-03. Full hiring picture for Samsara.

About this role

As a Manager of Enterprise Customer Success at Samsara, you will lead a team of Customer Success Managers (CSMs) to ensure ongoing success and value realization for enterprise customers. Your role involves defining and executing strategies for the team, managing customer relationships, and collaborating with cross-functional teams to drive customer satisfaction and retention. You will also be responsible for hiring and developing a high-performing team while championing the company's cultural principles.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Samsara as an employer.

What you need

  • 8+ years in Customer Success, account management, or consulting
  • 3+ years in management positions, including recruiting and retaining top talent
  • Experience with $1M+ ACV customers
  • Experience with Enterprise SaaS
  • Ability to travel within the United States for customer meetings and events (up to 25%)
  • Experience in structured value delivery to achieve measurable business outcomes

Nice to have

  • Led a team where each team member managed a portfolio of 8-20 accounts
  • Experience using Gainsight
  • Passion for going above and beyond for customers and team members
  • Proven track record of partnering with account executives to develop and execute commercial expansion strategies
  • Strong program management experience

What you get

  • Annual OTE Salary $125,902 — $169,280 USD
  • Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans

Worth weighing

  • Remote position with specific geographic restrictions for candidates
  • Requires travel within the U.S. for customer meetings
  • Role involves managing a team and requires strong leadership skills
  • High expectations for customer satisfaction and relationship management

Summarised from Samsara's posting. Read the full original.

Listed by Samsara on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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