Rubrik Job Board

Senior Customer Success Engineer

Rubrik Job Board · Tokyo, Japan

Posted 22 days ago

or apply directly on Rubrik Job Board's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Rubrik Job Board's roles stay open a median of 35 days
Reposted
No
Salary listed
No
0% of Rubrik Job Board's roles list one
Ghost-job risk at Rubrik Job Board
high
63 stale, 7 reposted of 143 open
Hiring momentum
208 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Rubrik Job Board's own greenhouse board since 2026-08-03. Full hiring picture for Rubrik Job Board.

About this role

As a Senior Customer Success Engineer at Rubrik, you will provide expert-level technical support to enterprise customers in Japan, focusing on troubleshooting complex data protection and cyber-resilience issues. Your role involves diagnosing and resolving technical problems, performing health checks on customer environments, and mentoring junior engineers while ensuring a high level of customer satisfaction. This position requires communication in both Japanese and English and may involve working shifts, including weekends.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rubrik Job Board as an employer.

What you need

  • 9+ years in enterprise technical support, DevOps, or similar customer-facing technical roles
  • Strong hands-on expertise with virtualization (VMware vCenter & ESXi)
  • Linux administration
  • Networking fundamentals
  • Cloud platforms such as AWS, Azure, and/or Google Cloud Platform
  • Backup and recovery concepts and enterprise storage

Nice to have

  • Experience with Rubrik or other data-protection platforms such as Cohesity, Veeam, Veritas, NetApp, or similar
  • Knowledge of scripting or automation (e.g., Python, Perl)
  • Experience with Kubernetes, microservices architectures, and SaaS system operations
  • Experience with ransomware recovery, security frameworks, or broader cyber-resilience practices

Worth weighing

  • Role requires local-language support in Japanese, which may limit non-Japanese speakers
  • Position involves shift work, including occasional weekends
  • No salary or specific benefits mentioned in the posting

Summarised from Rubrik Job Board's posting. Read the full original.

Listed by Rubrik Job Board on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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