or apply directly on Rubrik Job Board's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 11 days Rubrik Job Board's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Rubrik Job Board's roles list one
- Ghost-job risk at Rubrik Job Board
- high 63 stale, 7 reposted of 143 open
- Hiring momentum
- 208 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rubrik Job Board's own greenhouse board since 2026-08-03. Full hiring picture for Rubrik Job Board.
About this role
As a Customer Success Specialist II at Rubrik, you will drive customer success by ensuring retention and adoption of the company's SaaS products. Your role includes acting as a trusted advisor to enterprise customers, providing product demonstrations, analyzing customer behavior to mitigate churn risks, and collaborating with cross-functional teams to enhance the customer experience.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rubrik Job Board as an employer.
What you need
- 4+ years in CSM/Account Management or Customer Facing Support Management Experience
- Excellent communication, listening, and articulation skills
- Strong technical background in Networking, Storage, Backup and Recovery, Cloud solutions (S3, Azure), and Hypervisors (VMware, Hyper-V)
- Hands-on experience in data analysis on product usage/consumption
- Proven ability to partner successfully with multiple teams and customers
Nice to have
- Experience on Cloud Based/SaaS customer management
Worth weighing
- Shift timing is EST (5:30 P.M IST- 2:30 A.M IST) which may not suit everyone
- Role involves significant cross-team collaboration which may require strong interpersonal skills
Summarised from Rubrik Job Board's posting. Read the full original.
Listed by Rubrik Job Board on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Rubrik Job Board
- Customer Experience ManagerTokyo, Japan
- Payroll Industrial TraineeBangalore
- Senior Sales Operations & Strategy AnalystLondon, United Kingdom
- Renewal Sales SpecialistBangalore, India
- Corporate Accounting LeaderPalo Alto, CA
- Customer Retention ManagerPalo Alto, CA
- Value Solutions Engineer ( Inside Presales - America Region) - East Coast Shift TimingsBangalore, India
- Customer Resilience ManagerCork, Ireland