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Rubrik Job Board

Customer Resilience Manager - Customer Success

Rubrik Job Board · US Remote

Posted 23 days ago

or apply directly on Rubrik Job Board's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Rubrik Job Board's roles stay open a median of 35 days
Reposted
No
Salary listed
No
0% of Rubrik Job Board's roles list one
Ghost-job risk at Rubrik Job Board
high
63 stale, 7 reposted of 143 open
Hiring momentum
208 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Rubrik Job Board's own greenhouse board since 2026-08-03. Full hiring picture for Rubrik Job Board.

About this role

The Customer Resilience Manager (CRM) at Rubrik is responsible for managing the post-sales journey of select Enterprise Accounts, acting as the primary point of contact and customer advocate. This role involves developing success plans, ensuring customer satisfaction, driving product adoption, and managing escalations while collaborating with cross-functional teams to enhance the overall customer experience.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rubrik Job Board as an employer.

What you need

  • Bachelor's degree in a computer-related discipline preferred
  • 8+ years of experience in a customer success and/or technical account management role in a technology-based company
  • Excellent leadership, interpersonal, and communication skills
  • Proven experience with escalation management and proactive account management at the global enterprise level
  • Self-driven, proactive, hardworking team player
  • Excellent interpersonal and teamwork skills; proven ability to build working relationships at all levels of management

Nice to have

  • Able to travel to other locations and customer sites on occasion
  • Willing to work outside standard business hours when situations dictate

What you get

  • Base salary range of $148,100 — $222,100 USD
  • Eligible for bonus potential, equity and benefits

Worth weighing

  • No specific technologies or tools mentioned, which may affect familiarity and onboarding
  • Role involves working outside standard business hours, which may impact work-life balance

Summarised from Rubrik Job Board's posting. Read the full original.

Listed by Rubrik Job Board on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Rubrik Job Board

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