or apply directly on Propstack GmbH's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Propstack GmbH's roles stay open a median of 18 days
- Reposted
- No
- Salary listed
- No 0% of Propstack GmbH's roles list one
- Ghost-job risk at Propstack GmbH
- low 0 stale, 0 reposted of 2 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Propstack GmbH's own greenhouse board since 2026-08-03. Full hiring picture for Propstack GmbH.
About this role
As a Technical Customer Support Manager at Propstack, you will be part of the Customer Care team, working closely with Customer Care Managers, Account Managers, and developers. Your daily tasks will include understanding customer needs, handling user inquiries through various channels, providing technical support, onboarding customers, and creating FAQ articles. You will also prioritize tasks independently and prepare unresolved issues for the development team.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Propstack GmbH as an employer.
What you need
- At least 2 years of experience in the SaaS sector with technical customer support, including troubleshooting automation or synchronization issues
- Alternatively, at least 3 years of experience in the real estate industry
- Experience with Windows operating systems and Microsoft Office applications
- Fluent in German and good to very good English skills
- Strong communication skills and a friendly demeanor across all contact channels
What you get
- Flexible working hours
- Hybrid working model
- 30 days of vacation per year plus December 24 and 31 off
- Individual development opportunities including online courses and language courses
- Subsidies for company pension plans and public transport
- Professional family service for childcare support
Worth weighing
- No salary information provided
- The role requires strong technical knowledge combined with communication skills, which may be challenging for some candidates
- The position involves working with a modern ticketing system, which may require adaptation for those unfamiliar with such tools
Summarised from Propstack GmbH's posting. Read the full original.
Listed by Propstack GmbH on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.