Process Street

Jr. Customer Success Manager (Remote)

Process Street · PT Remote

Posted 29 days ago

or apply directly on Process Street's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Process Street's roles stay open a median of 30 days
Reposted
No
Salary listed
No
0% of Process Street's roles list one
Ghost-job risk at Process Street
moderate
13 stale, 0 reposted of 43 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Process Street's own greenhouse board since 2026-08-03. Full hiring picture for Process Street.

About this role

As a Jr. Customer Success Manager at Process Street, you will build relationships with customers, guiding them through implementation and onboarding while supporting their ongoing needs. You will also contribute to customer support systems, track key metrics, and collaborate with other departments to integrate customer feedback into product development. This role is ideal for someone who enjoys problem-solving and has a genuine interest in helping customers succeed.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Process Street as an employer.

What you need

  • Experience working directly with customers or clients
  • Ability to build trusted relationships
  • Self-starter with a goal-driven mindset
  • Excellent written and verbal communication skills
  • Experience in a startup or entrepreneurial environment
  • Curiosity about technology and willingness to experiment with AI and new tools

What you get

  • Unlimited PTO policy
  • Social time activities to build connections
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation

Worth weighing

  • Role requires working US business hours while being fully remote
  • No prior Customer Success Manager experience required, but a strong customer focus is essential
  • The company emphasizes a collaborative remote culture, which may not suit everyone

Summarised from Process Street's posting. Read the full original.

Listed by Process Street on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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