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Process Street

Jr. Customer Success Manager (Remote)

Process Street · PT Remote

Posted 20 days ago

or apply directly on Process Street's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
Process Street's roles stay open a median of 21 days
Reposted
No
Salary listed
No
0% of Process Street's roles list one
Ghost-job risk at Process Street
low
0 stale, 0 reposted of 13 open
Hiring momentum
27 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Process Street's own greenhouse board since 2026-08-03. Full hiring picture for Process Street.

About this role

As a Jr. Customer Success Manager at Process Street, you will build trusted relationships with customers, guiding them through implementation and onboarding while supporting their ongoing needs. You'll track key metrics, contribute to support resources, and collaborate with other departments to ensure customer feedback shapes the product. This role is ideal for someone who enjoys problem-solving and has a genuine passion for helping others succeed.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Process Street as an employer.

What you need

  • Experience working directly with customers or clients
  • Comfortable in a startup or entrepreneurial environment
  • Self-starter driven by goals
  • Strong strategic and creative thinking skills
  • Excellent written and verbal communication skills

What you get

  • Unlimited PTO policy
  • Social time activities to build connections
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation

Worth weighing

  • Role is remote but requires working US business hours
  • No prior customer success experience required, but a strong desire to work with people is essential
  • Focus on building relationships and understanding customer needs may require significant interpersonal skills

Summarised from Process Street's posting. Read the full original.

Listed by Process Street on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Process Street

All 13 open roles at Process Street →

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