Bilingual Customer Support Specialist

Posted 27 days ago · $23 - $25

or apply directly on Procare Solutions's site. We never take the application ourselves.

Is this posting real?

This role has been open: 27 days
Reposted: No
Salary listed: Yes
Ghost-job risk at Procare Solutions: high
Hiring momentum: 28 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Procare Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Procare Solutions.

About this role

The Bilingual Customer Support Specialist at Procare Solutions is responsible for providing customer support for software-related inquiries, primarily through remote communication. The role involves delivering excellent service, resolving customer issues, and maintaining a positive attitude while using automated call distribution software and Salesforce Service Cloud. The specialist will also stay updated on software changes and participate in training as needed.

Our read on this posting4.4out of 5

benefits: 5/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Procare Solutions as an employer.

What you need

Bilingual in English and Spanish
Professional phone etiquette
Excellent verbal and written communication skills
Ability to communicate technical information to a non-technical audience
Knowledge of customer service principles and practices
Active listening skills

Nice to have

Experience with Accounting principles
Previous experience with software support, networking and troubleshooting hardware

What you get

Excellent comprehensive benefits packages including medical, dental, & vision plans
HSA option with employer contributions
Vacation time, holidays, sick days, volunteer & personal days
401K Plan with employer match and immediate vesting
Employee Stock Purchase Plan
Employee Discount Program

Worth weighing

Salary range is $23 - $25/hour DOE
Position requires working in the office a minimum of 3 days per week in a hybrid model
Fast paced, high energy workplace environment may not suit everyone

Summarised from Procare Solutions's posting. Read the full original.

Listed by Procare Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.