or apply directly on Prismatic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Prismatic's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- Yes 100% of Prismatic's roles list one
- Ghost-job risk at Prismatic
- moderate 1 stale, 0 reposted of 5 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Prismatic's own greenhouse board since 2026-08-03. Full hiring picture for Prismatic.
About this role
As an Account Manager at Prismatic, you will manage a portfolio of B2B SaaS customers, focusing on building relationships and driving revenue through renewals and expansions. Your role involves collaborating with customer executives and internal teams to ensure successful onboarding and ongoing value, translating technical capabilities into business outcomes, and leading strategic account initiatives.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Prismatic as an employer.
What you need
- 5+ years of experience in account management, customer success, technical sales, consulting, or a related customer-facing role in a technical B2B SaaS business
- Proven experience owning revenue across a customer portfolio, including renewals, expansion, forecasting, negotiation, and commercial close
- Experience working with technical software products and engaging product, engineering, architecture, or IT stakeholders
- Ability to communicate complex technical concepts clearly to engineers, executives, and less-technical audiences
- Strong business acumen and the ability to connect product adoption to measurable customer value, ROI, and strategic priorities
- Demonstrated success managing complex accounts with multiple stakeholders, competing priorities, and long sales or renewal cycles
Nice to have
- Experience with embedded software, iPaaS, APIs, integration platforms, automation, developer tools, cloud infrastructure, or workflow products
- Familiarity with REST or GraphQL APIs, OAuth, webhooks, JSON, or integration architecture
What you get
- Remote work: Our team works remotely across the US; we travel together 2x times a year for company kick-offs and mid-year meetings.
- Unlimited PTO: We have an unlimited & flexible paid time off (PTO) policy that encourages our team to recharge when they need to.
- Medical, dental & vision: Prismatic offers high-quality medical (Cigna Medical), dental (Guardian Dental) and vision (Guardian VSP) care for full-time employees and their dependents.
- Life insurance: We provide company-paid life insurance, short-term disability insurance, and long-term disability insurance through Guardian.
- 401(k): Our 401(k) plan is through Empower with 4% company match - 100% of the first 3% and 50% of the next 2%.
- Computer & technology equipment: We provide the equipment you need to do your best work, applicable to your role + $1k new hire setup stipend.
Worth weighing
- No specific mention of a formal training program for onboarding new hires
- The role requires navigating complex accounts which may involve long sales cycles
- The position may require working with technical concepts that could be challenging for those without a technical background
Summarised from Prismatic's posting. Read the full original.
Listed by Prismatic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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