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Precisely US Jobs

Support Engineer

Precisely US Jobs · United States

Posted about 2 months ago

or apply directly on Precisely US Jobs's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Precisely US Jobs's roles stay open a median of 68 days
Reposted
No
Salary listed
No
2% of Precisely US Jobs's roles list one
Ghost-job risk at Precisely US Jobs
high
39 stale, 0 reposted of 42 open
Hiring momentum
59 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Precisely US Jobs's own greenhouse board since 2026-08-03. Full hiring picture for Precisely US Jobs.

About this role

As a Support Engineer at Precisely, you will be responsible for resolving technical issues for customers using data integration and coding-focused products. Your day-to-day tasks will include providing technical support via various channels, diagnosing and resolving data-related issues, collaborating with engineering teams, and maintaining documentation. You will also be involved in enhancing customer support operations through the use of AI tools and participating in on-call support as needed.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Precisely US Jobs as an employer.

What you need

  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience
  • 3 – 6+ years of experience in technical customer support or a related technical role
  • Experience supporting Code-1, VeriMove, Finalist, or similar data processing and coding-centric products
  • Familiarity with Spectrum UAM or Spectrum-based data integration solutions
  • Experience supporting batch processing, ETL-style workflows, or data pipelines
  • Exposure to SaaS platforms and API-based integrations

Nice to have

  • Knowledge of z/OS/JCL, and the IBMi platform is beneficial
  • Leverages AI to enhance customer support operations
  • Comfortable evaluating and adopting emerging AI tools to improve productivity
  • Ensures responsible AI usage aligned with data privacy, security, and enterprise governance standards
  • Identifies and automates repetitive support and operational workflows using AI tools

Worth weighing

  • 100% remote position
  • On-call and after-hours support may be required
  • No specific salary or benefits mentioned in the posting

Summarised from Precisely US Jobs's posting. Read the full original.

Listed by Precisely US Jobs on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Precisely US Jobs

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