or apply directly on PlayStation Global's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 40 days PlayStation Global's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 3% of PlayStation Global's roles list one
- Ghost-job risk at PlayStation Global
- high 140 stale, 5 reposted of 186 open
- Hiring momentum
- 319 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from PlayStation Global's own greenhouse board since 2026-08-03. Full hiring picture for PlayStation Global.
About this role
The IT Support Specialist at Sony Interactive Entertainment is responsible for providing helpdesk support and troubleshooting for internal clients, focusing on desktop, laptop, and network services. The role involves building strong relationships with users, managing multiple projects, and ensuring timely resolution of technical issues while maintaining high customer service standards. The position also includes developing standard operating procedures and participating in on-call rotations for system maintenance and emergencies.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of PlayStation Global as an employer.
What you need
- Experience in desktop support and helpdesk support
- Strong knowledge of client hardware and software
- Mid to advanced-level understanding of Windows OS
- Skilled in Microsoft Office Suite and production software (Adobe, Maya, Zbrush, Visual Studio)
- Basic networking skills and knowledge of security concepts
- Ability to interact effectively with varying technical competencies
Nice to have
- Experience with Linux and Mac OS
- Appreciation for platform/computer/video gaming
What you get
- Medical, dental, vision insurance
- Matching 401(k)
- Paid time off
- Wellness program
- Employee discounts for Sony products
- Potential bonus package
Worth weighing
- Primarily an in-person role with daily office reporting
- No specific mention of remote work flexibility
- Role involves a significant customer service component
- On-call responsibilities may affect work-life balance
Summarised from PlayStation Global's posting. Read the full original.
Listed by PlayStation Global on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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