or apply directly on Planet's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Planet's roles stay open a median of 70 days
- Reposted
- No
- Salary listed
- No 0% of Planet's roles list one
- Ghost-job risk at Planet
- high 124 stale, 12 reposted of 127 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.
About this role
The Technical Support Engineer III at Planet will manage and resolve technical issues for customers and partners, requiring expertise in Planet's products and collaboration with various teams. This role involves troubleshooting complex problems, ensuring customer satisfaction, and participating in projects to enhance the customer experience. The position is hybrid, requiring in-office work three days a week in Berlin.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.
What you need
- 4+ years of relevant experience in technical support, troubleshooting, and root cause analysis in a customer-facing role
- 2+ years of experience in scripting languages (JavaScript, Python, Perl) and relational databases (e.g., MySQL, Oracle)
- Fluent German skills and professional working proficiency in English
- Bachelor's degree in Computer Science, Computer Engineering, or equivalent technical education and work experience
- Understanding of API integration and web application stacks
- Familiarity with geo-spatial data, satellite imagery, and GIS applications (e.g., ESRI, QGIS)
Nice to have
- Experience with Zendesk, JIRA, or comparable ticketing systems
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problems
- Ability to maintain a professional demeanor when handling complex user issues
What you get
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
Worth weighing
- Visa sponsorship is not available for this role
- The role requires in-office presence three days a week in Berlin
- The salary range is specified but may vary based on qualifications and experience
Summarised from Planet's posting. Read the full original.
Listed by Planet on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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