Planet

Customer Success Manager II

Planet · Brazil, Remote

Posted 23 days ago

or apply directly on Planet's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Planet's roles stay open a median of 34 days
Reposted
No
Salary listed
No
0% of Planet's roles list one
Ghost-job risk at Planet
high
56 stale, 12 reposted of 127 open
Hiring momentum
156 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.

About this role

As a Customer Success Manager II at Planet, you will focus on serving strategic customers in Latin America, acting as a trusted advisor to help them maximize the value of Planet’s satellite imagery and geospatial solutions. Your responsibilities include building relationships with federal, state, and municipal agencies, driving product adoption, identifying growth opportunities, and advocating for customer needs internally. This role involves collaboration with various teams to develop use cases and strategies that address public sector challenges.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.

What you need

  • 6-8 years of experience in Customer Success, Account Management, or related roles
  • Understanding of public sector workflows, procurement processes, and funding cycles
  • Ability to communicate technical concepts to a wide range of audiences from analysts to government executives
  • Skilled in cross-functional collaboration with Sales, Product, Support, and Engineering teams
  • Excellent organizational skills with the ability to manage multiple accounts and priorities
  • Fluent in Portuguese and English

Nice to have

  • Prior experience working directly with federal, state or municipal government agencies
  • Knowledge of key public sector challenges—climate adaptation, land use planning, infrastructure resiliency, emergency response
  • Proficiency with tools like ArcGIS, QGIS, or Google Earth Engine
  • Experience navigating data-sharing agreements or government contract mechanisms
  • Fluency in Spanish

What you get

  • Paid time off including vacation, holidays and company-wide days off
  • Supplemental Medical and Dental Coverage
  • Employee Wellness Program
  • Home Office Reimbursement
  • Monthly Phone and Internet Reimbursement
  • Tuition Reimbursement and access to LinkedIn Learning

Worth weighing

  • Remote position with an expectation to work from an office 3 days a week if located near one
  • Focus on public sector may limit exposure to other industries
  • Role involves significant collaboration across multiple teams, which may require strong interpersonal skills

Summarised from Planet's posting. Read the full original.

Listed by Planet on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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