or apply directly on Planet's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Planet's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- No 0% of Planet's roles list one
- Ghost-job risk at Planet
- high 56 stale, 12 reposted of 127 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.
About this role
As a Customer Success Manager for Civil Government at Planet, you will manage and expand relationships with public sector entities across Central and Eastern Europe and Central Asia. Your role involves helping customers integrate Planet's geospatial solutions into their workflows for various applications, ensuring customer satisfaction and retention, and collaborating with internal teams to drive account growth and success.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.
What you need
- 4+ years of experience in Customer Success, account management or a similar customer facing role, ideally supporting government organizations
- Bachelor's degree in a relevant field
- Good working knowledge of remote sensing, GIS, or geospatial imagery products
- Experience working closely with sales organizations and understanding of commercial business models
- Excellent verbal and written communication skills in Russian and English
- Willingness to travel to connect with customers and internal teams
Nice to have
- Proficiency in using CRM and Customer Success tools (e.g., Salesforce, Gainsight, Zendesk)
- Ability to translate customer data into actionable insights
- Knowledge of additional regional languages across Central and Eastern Europe
- Experience leading organizational change management efforts
- Experience with Public Procurement and Tender Processes
What you get
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
Worth weighing
- Hybrid role requiring 3 days in the office per week
- Focus on government entities may limit exposure to other sectors
- Complex stakeholder management may require strong interpersonal skills
Summarised from Planet's posting. Read the full original.
Listed by Planet on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Planet
- Senior Satellite Constellation ManagerUAE
- Customer Onboarding SpecialistLATAM, Remote
- Working Student, Customer SuccessBerlin, Germany
- Data AnalystBerlin, Germany
- Director of Government AffairsArlington, VA
- Senior Cost AccountantGermany, Remote
- Customer and Partner Marketing SpecialistSan Francisco, CA
- Senior Product Manager, D&I Tasking SolutionsSan Francisco, CA