or apply directly on Planet's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Planet's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- No 0% of Planet's roles list one
- Ghost-job risk at Planet
- high 56 stale, 12 reposted of 127 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.
About this role
The Customer Onboarding Specialist at Planet is responsible for creating and delivering high-quality technical onboarding experiences for customers, particularly in Latin America. This role involves coordinating onboarding activities, conducting live training sessions, and developing educational resources to ensure customers successfully adopt Planet's products and workflows. The specialist will work closely with various teams to enhance customer engagement and support long-term product adoption.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.
What you need
- 4+ years of experience in customer onboarding, customer education, technical training, technical support, customer success, or a similar customer-facing role
- Bachelor's degree in a related field
- Professional fluency in English, Spanish, and Portuguese
- Technical aptitude to understand complex customer workflows and explain technical concepts clearly
- Experience working with GIS, remote sensing, or geospatial data platforms
- Hands-on experience with coding or scripting (preferably Python)
Nice to have
- Experience working in a SaaS, data, or developer-focused product environment
- Experience working with Learning Management Systems (LMS) or customer education platforms
- Experience supporting both live and scaled customer onboarding and enablement programs
- Exposure to onboarding automation or customer engagement platforms
- Experience working with multilingual or cross-cultural customer audiences
What you get
- Paid time off including vacation, holidays and company-wide days off
- Supplemental Medical and Dental Coverage
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
Worth weighing
- The role requires fluency in three languages: English, Spanish, and Portuguese, which may limit applicants
- The position is remote but requires working from an office three days a week if located near one
- The job involves technical training, which may require a strong understanding of complex concepts and workflows
- No specific salary or compensation details are provided in the posting
Summarised from Planet's posting. Read the full original.
Listed by Planet on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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