Customer Billing Escalation Specialist
Palmetto Clean Technology · Remote - Philippines
Posted 2 days ago
or apply directly on Palmetto Clean Technology's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days Palmetto Clean Technology's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 0% of Palmetto Clean Technology's roles list one
- Ghost-job risk at Palmetto Clean Technology
- moderate 3 stale, 0 reposted of 17 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Palmetto Clean Technology's own greenhouse board since 2026-08-03. Full hiring picture for Palmetto Clean Technology.
About this role
The Customer Billing Escalation Specialist at Palmetto will engage daily with various departments to address and resolve escalated customer complaints related to billing issues. The role involves investigating complaints, collaborating with teams to find solutions, and making process improvements to enhance customer experience. Strong communication, problem-solving skills, and attention to detail are essential for success in this position.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Palmetto Clean Technology as an employer.
What you need
- 2-4 years experience in a role demonstrating strategic thinking and problem solving
- Good computer skills (G Suite, Microsoft)
- Ability to work alone or in a team
- Outstanding attention to detail
- Good collaboration and communication skills
- Strong analytical and strategic thinking skills
Nice to have
- Salesforce experience preferred
- BS/BA preferred
- Knowledge of construction or solar industry preferred
What you get
- unlimited PTO
- medical, dental, and vision coverage
- paid parental leave
- retirement plans
Worth weighing
- Remote position based in the Philippines
- Fast-paced and rapidly changing environment
- Employment contingent upon background check
Summarised from Palmetto Clean Technology's posting. Read the full original.
Listed by Palmetto Clean Technology on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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