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Palmetto Clean Technology

Tech Support Specialist ll

Palmetto Clean Technology · Remote - Philippines

Posted 29 days ago

or apply directly on Palmetto Clean Technology's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Palmetto Clean Technology's roles stay open a median of 30 days
Reposted
No
Salary listed
No
0% of Palmetto Clean Technology's roles list one
Ghost-job risk at Palmetto Clean Technology
moderate
3 stale, 0 reposted of 17 open
Hiring momentum
38 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Palmetto Clean Technology's own greenhouse board since 2026-08-03. Full hiring picture for Palmetto Clean Technology.

About this role

The Tech Support Specialist ll at Palmetto is responsible for monitoring and troubleshooting system performance for residential solar assets. This role involves remote diagnostics, guiding customers through troubleshooting steps, and escalating issues when necessary, all while ensuring high-quality customer service and efficient case management. The specialist will also document findings and collaborate with cross-functional teams to improve service processes.

Our read on this posting3.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Palmetto Clean Technology as an employer.

What you need

  • BS/BA preferred
  • 2+ years of experience in technical support, customer support, or operations in a high-volume environment
  • Experience in residential solar, electrical systems, or field service environments
  • Strong troubleshooting and problem-solving skills
  • Ability to quickly learn and navigate monitoring platforms and CRM systems
  • Strong communication skills

Nice to have

  • Experience in residential solar, electrical systems, or field service environments preferred
  • Spanish proficiency

What you get

  • Unlimited PTO
  • Medical, dental, and vision coverage
  • Paid parental leave
  • Retirement plans

Worth weighing

  • Remote position based in the Philippines
  • No specific salary information provided
  • Background check required for employment

Summarised from Palmetto Clean Technology's posting. Read the full original.

Listed by Palmetto Clean Technology on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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