Senior Manager - Technical Implementation & Value Realization
Packagex · New York City, NY
Posted about 3 months ago
or apply directly on Packagex's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Packagex's roles stay open a median of 73 days
- Reposted
- No
- Salary listed
- No 0% of Packagex's roles list one
- Ghost-job risk at Packagex
- high 5 stale, 0 reposted of 6 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Packagex's own lever board since 2026-08-04. Full hiring picture for Packagex.
About this role
The Senior Manager, Technical Implementation & Value Realization at PackageX will lead complex enterprise customer implementations, ensuring successful adoption and measurable value from the PackageX platform. This role involves close collaboration with various stakeholders to manage implementation timelines, risks, and customer outcomes, while also driving post-sales execution and maintaining customer health. The position requires regular travel for customer-site engagements and focuses on translating customer needs into actionable plans.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Packagex as an employer.
What you need
- 6–10 years in technical implementation, enterprise implementation, technical program management, solutions consulting, value realization, strategic account management, or enterprise customer success
- Experience managing complex enterprise customers and senior stakeholders
- Experience with enterprise SaaS, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation
- Strong customer-facing communication, project management, and follow-through
- Comfortable working with technical products, APIs, integrations, data workflows, and enterprise systems
- Able to translate customer requirements into clear execution plans
Nice to have
- Experience with logistics, warehousing, 3PL, manufacturing, retail operations, or supply chain technology
- Experience working with AI, computer vision, automation, or workflow platforms
- Experience building implementation playbooks and supporting value-based customer conversations
- Experience partnering closely with technical teams and enterprise customers
- Experience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems
What you get
- Competitive medical, dental, and vision insurance
- 401(k) plan
- Paid time off and company holidays
- Remote or hybrid work flexibility, depending on location and business needs
Worth weighing
- Role involves regular travel for customer-site engagements
- Compensation is performance-based and tied to implementation success and customer health
- Position requires strong executive presence and ability to manage multiple stakeholders
- Expectations for structured implementation plans and measurable outcomes within the first 90 days
Summarised from Packagex's posting. Read the full original.
Listed by Packagex on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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