or apply directly on Ophelos's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Ophelos's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- No 0% of Ophelos's roles list one
- Ghost-job risk at Ophelos
- high 4 stale, 0 reposted of 7 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Ophelos's own greenhouse board since 2026-08-03. Full hiring picture for Ophelos.
About this role
As a Customer Success Manager at Ophelos, you will focus on the long-term health and growth of products post-launch, ensuring that clients successfully adopt and utilize the platform. Your role involves building relationships with regional operational leaders, onboarding new clients, and proactively addressing any operational challenges to enhance user engagement. You will also create scalable success frameworks and drive value realization through effective communication and collaboration with both local and central teams.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ophelos as an employer.
What you need
- 8+ years of experience in customer success or account management within B2B SaaS or AI-native companies
- High AI fluency, including experience with prompt-assisted tools and workflow automation
- Proven ability to build and maintain relationships with technical and business stakeholders
- Excellent communication, presentation, and interpersonal skills
- Proven ability to manage multiple engagements simultaneously and prioritize tasks effectively
- Strong customer-centric mindset with a passion for helping others succeed
Nice to have
- Experience driving technology adoption across diverse European markets or regulated industries
- Practical background guiding traditional operational teams through AI adoption and workflow modernization
- Background in financial services, credit management, or enterprise SaaS environments
- Fluency in English and other European languages
Worth weighing
- No salary listed
- The role requires significant travel to European markets
- The company is in a growth phase following an acquisition, which may involve changes in strategy or structure
Summarised from Ophelos's posting. Read the full original.
Listed by Ophelos on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.