Operational Business Analyst & Incident Manager (Technology and Transformation)
NTT DATA, Europe & LATAM, Branch in USA, Inc. · LATAM
Posted 21 days ago · $27-28
or apply directly on NTT DATA, Europe & LATAM, Branch in USA, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days NTT DATA, Europe & LATAM, Branch in USA, Inc.'s roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- Yes 63% of NTT DATA, Europe & LATAM, Branch in USA, Inc.'s roles list one
- Ghost-job risk at NTT DATA, Europe & LATAM, Branch in USA, Inc.
- moderate 5 stale, 0 reposted of 19 open
- Hiring momentum
- 30 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from NTT DATA, Europe & LATAM, Branch in USA, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for NTT DATA, Europe & LATAM, Branch in USA, Inc..
About this role
The Operational Business Analyst & Incident Manager role at NTT DATA involves supporting enterprise technology and transformation initiatives by analyzing business processes, managing incidents, and facilitating communication between business stakeholders and technical teams. The position requires strong analytical skills and experience in operational support, with responsibilities including documenting business requirements, coordinating incident resolution, and contributing to process improvements across various business systems.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of NTT DATA, Europe & LATAM, Branch in USA, Inc. as an employer.
What you need
- Bachelor's degree in Business Administration, Information Systems, Engineering, Data Science, Economics, Technology or Operations Management
- 3-5 years of experience in business analysis, operations analysis, application support, incident management, or a related role
- Experience working within technology-driven, product-oriented, or operational environments
- Proven ability to manage multiple priorities and stakeholders simultaneously
- Strong analytical and problem-solving abilities
- Experience gathering and documenting business requirements
Nice to have
- Experience with business process improvement initiatives
- Exposure to digital transformation or enterprise technology programs
- Additional language proficiency beyond English, particularly Spanish, Portuguese, or French
What you get
- 100% remote work in LATAM
- Freelance rate range of $27-28/hr USD based on relevant experience
- 1-Year assignment with possibility of extension
Worth weighing
- Position is freelance, which may affect job security
- Remote work requires alignment with EST time zone
- No specific mention of long-term career growth opportunities
- Focus on operational support may limit exposure to strategic initiatives
Summarised from NTT DATA, Europe & LATAM, Branch in USA, Inc.'s posting. Read the full original.
Listed by NTT DATA, Europe & LATAM, Branch in USA, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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