or apply directly on NICE's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days NICE's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of NICE's roles list one
- Ghost-job risk at NICE
- low 0 stale, 15 reposted of 188 open
- Hiring momentum
- 407 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from NICE's own greenhouse board since 2026-08-03. Full hiring picture for NICE.
About this role
The Lead Client Services Project Manager at NiCE is responsible for the end-to-end delivery of customer projects, acting as the main point of contact for clients during the initial phases. This role involves managing project scope, timelines, costs, and quality while ensuring high customer satisfaction and proactive risk management. The position also includes business development efforts in collaboration with the sales team to generate new business opportunities.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of NICE as an employer.
What you need
- Strong knowledge about client service
- Experience in an IT Professional Services organization
- Good management and leadership abilities
- Excellent communication and presentation skills
- Strong knowledge of Project Management practices and Professional Services delivery
- Ability to review project risk factors and suggest alternative solutions
Nice to have
- Experience in PMI Standards and approach
- PMP certification
- Experience in Call Center Operations and related Products/Software
Worth weighing
- No salary listed
- Role involves managing geographically diverse teams
- Requires strong stakeholder alignment and proactive risk management
- Focus on customer satisfaction and business development may lead to high expectations
Summarised from NICE's posting. Read the full original.
Listed by NICE on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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