Payment Center Customer Service Rep
National Life Insurance Company · Addison, TX; Montpelier, VT
Posted 12 days ago
or apply directly on National Life Insurance Company's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days National Life Insurance Company's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of National Life Insurance Company's roles list one
- Ghost-job risk at National Life Insurance Company
- high 49 stale, 4 reposted of 83 open
- Hiring momentum
- 103 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from National Life Insurance Company's own greenhouse board since 2026-08-03. Full hiring picture for National Life Insurance Company.
About this role
As a Payment Center Customer Service Representative, you will engage with customers across the U.S. to assist them with their life and annuity policies, ensuring a positive experience. Your role involves answering inquiries, processing payment-related transactions, and utilizing multiple technology systems to provide accurate information and solutions. You will work collaboratively with your team to enhance customer satisfaction and achieve operational goals.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of National Life Insurance Company as an employer.
What you need
- Associates degree or higher (preferred)
- 2+ years of professional work experience interacting with customers
- Basic ability to read and interpret information
- Perform arithmetic, ratios, rates and percentages
What you get
- Competitive pay (starting at $22/hr.)
- Outstanding health, wellness, and insurance benefits
- Full tuition sponsorship for completing your undergraduate and graduate degrees
- Additional $5K in annual tuition reimbursement
- Paid time off and holidays
- 40 hours of community service hours annually
Worth weighing
- No visa sponsorship offered for this position
- Work schedule includes built-in breaks but is structured and may require flexibility
- The role involves significant phone interaction and processing requests in a high-volume environment
- AI tools are expected to be leveraged in the role, indicating a need for adaptability to technology
Summarised from National Life Insurance Company's posting. Read the full original.
Listed by National Life Insurance Company on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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