or apply directly on Megaport's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Megaport's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of Megaport's roles list one
- Ghost-job risk at Megaport
- low 0 stale, 4 reposted of 53 open
- Hiring momentum
- 82 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Megaport's own lever board since 2026-08-04. Full hiring picture for Megaport.
About this role
As a Support Engineer (L1) at Megaport, you will be the first line of response for customer-reported issues, handling tickets, live chats, and calls to ensure effective communication and resolution of concerns. Your role will involve proactive monitoring of systems to identify potential problems, collaborating with Senior Support Engineers for complex issues, and maintaining operational continuity through consistent shift coverage.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Megaport as an employer.
What you need
- Strong communication skills
- Ability to work independently and collaboratively
- Experience in customer support or technical support
- Proactive monitoring of systems and services
- Ability to handle tickets, live chat, and calls
Worth weighing
- No specific salary or benefits mentioned
- Role requires 24/7 shift coverage which may affect work-life balance
- Focus on customer support may limit exposure to advanced technical challenges
Summarised from Megaport's posting. Read the full original.
Listed by Megaport on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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