or apply directly on Megaport's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Megaport's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of Megaport's roles list one
- Ghost-job risk at Megaport
- low 0 stale, 4 reposted of 53 open
- Hiring momentum
- 82 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Megaport's own lever board since 2026-08-04. Full hiring picture for Megaport.
About this role
The Customer Success Manager at Megaport will serve as the primary contact for existing customers, focusing on post-sale relationships. This role involves upselling and cross-selling services, ensuring service performance, managing renewals, and enhancing the overall customer experience. The CSM will work closely with a Direct Sales Executive and Solutions Architect to drive incremental sales and retain revenue from a designated customer base.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Megaport as an employer.
What you need
- Experience in customer success or account management
- Strong communication skills
- Ability to upsell and cross-sell services
- Proven track record in retaining and expanding customer relationships
Worth weighing
- No salary or specific benefits listed
- Role focuses heavily on sales and upselling, which may not appeal to all candidates
- Position involves collaboration across time zones, which may require flexibility
Summarised from Megaport's posting. Read the full original.
Listed by Megaport on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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