or apply directly on Megaport's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 57 days Megaport's roles stay open a median of 67 days
- Reposted
- No
- Salary listed
- No 0% of Megaport's roles list one
- Ghost-job risk at Megaport
- high 52 stale, 4 reposted of 53 open
- Hiring momentum
- 82 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Megaport's own lever board since 2026-08-04. Full hiring picture for Megaport.
About this role
As a Customer Success Manager at Megaport, you will be the primary contact for a designated portfolio of customers, focusing on post-sales engagement to drive customer success. Your responsibilities include managing renewals, supporting service performance, and identifying upsell and cross-sell opportunities while maintaining and expanding revenue. You will work closely with a Direct Sales Executive and Solutions Architect to enhance customer satisfaction and promote Megaport's services.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Megaport as an employer.
What you need
- Experience in a customer success or sales role
- Strong communication and interpersonal skills
- Ability to manage customer relationships and drive engagement
- Experience in upselling and cross-selling products
- Proven track record of meeting revenue targets
Worth weighing
- This is a quota-carrying role with defined revenue targets, which may add pressure to performance.
- The role emphasizes post-sales engagement, which may not appeal to those looking for pre-sales or technical roles.
Summarised from Megaport's posting. Read the full original.
Listed by Megaport on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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