or apply directly on Manifest's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Manifest's roles stay open a median of 9 days
- Reposted
- No
- Salary listed
- Yes 100% of Manifest's roles list one
- Ghost-job risk at Manifest
- low 0 stale, 0 reposted of 3 open
- Hiring momentum
- 4 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Manifest's own greenhouse board since 2026-08-03. Full hiring picture for Manifest.
About this role
As a Customer Success Engineer at Manifest, you will manage the post-sale relationship for enterprise and government customers, ensuring they derive value from the platform. Your role involves onboarding, driving product adoption, and maintaining account health while acting as a trusted advisor on software supply chain security and AI risk. You'll also collaborate with various stakeholders, troubleshoot technical issues, and provide feedback to internal teams.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Manifest as an employer.
What you need
- 5+ years of experience in a customer success, account management, or similar customer-facing role
- Experience supporting U.S. government customers, particularly within the federal civilian sector
- Strong track record in cybersecurity and/or SaaS customer success
- Comfort working with technical systems and data, including relational databases, REST APIs, and JSON schemas
- Ability to write basic scripts (e.g., Python, shell, or similar)
- Familiarity with software supply chain security concepts, including Software Bills of Materials (SBOMs) and AI Bills of Materials (AIBOMs)
Nice to have
- Active security clearance or the ability to obtain and maintain one
- Experience with vulnerability management, GRC, or third-party risk management workflows
What you get
- Fully remote work (with potential for hybrid co-working)
- Unlimited PTO (which we take seriously)
- 100% medical/dental/vision insurance coverage for you and your dependents
- 401(k) and retirement options
- Collaborative, mission-driven team built from diverse backgrounds across national security, defense, enterprise technology, and beyond
Worth weighing
- No specific salary figure listed, only a range based on qualifications and experience
- Role involves technical troubleshooting, which may require ongoing learning and adaptation to new tools and technologies
- Focus on U.S. government customers may limit exposure to other industries
Summarised from Manifest's posting. Read the full original.
Listed by Manifest on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.