or apply directly on Lyft's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Lyft's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- Yes 62% of Lyft's roles list one
- Ghost-job risk at Lyft
- high 80 stale, 4 reposted of 171 open
- Hiring momentum
- 267 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Lyft's own greenhouse board since 2026-08-03. Full hiring picture for Lyft.
About this role
The Senior Claims Operations Specialist at Lyft will be responsible for processing claims and responding to customer inquiries to enhance the claims experience. This role involves creating loss reports, managing accident claims, coordinating with cross-functional teams, and supporting various departments related to insurance claims. The position emphasizes collaboration, communication, and operational excellence in a fast-paced environment.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lyft as an employer.
What you need
- 2+ years experience handling and solving customer support issues, ideally in a safety or claims environment
- Excellent listening, communication, verbal, and writing skills
- Ability to prioritize multiple assignments
- Strong collaboration skills with peers and cross-functionally
- Operates with high standards, integrity, and impeccable judgment
- Empathetic and sensitive to the community while executing assigned tasks
What you get
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off for salaried team members, 15 days paid time off for hourly team members
Worth weighing
- No specific mention of career advancement opportunities
- The role is fully remote but requires candidates to be based in the Nashville metro area
- Salary range provided but may vary based on qualifications and experience
Summarised from Lyft's posting. Read the full original.
Listed by Lyft on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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